In this episode, we will explore the various strategies and best practices used by customer success teams to help customers better understand and use products effectively. Join us as we speak with Ahaan Pandit, Associate Director of Customer Success at Capillary Tech and delve into the importance of providing a seamless onboarding experience and ongoing support. Gain insights on how to ensure customers remain satisfied with the product and increase user adoption.
In this episode, we will explore the various strategies and best practices used by customer success teams to help customers better understand and use products effectively. Join us as we speak with Ahaan Pandit, Associate Director of Customer Success at Capillary Tech and delve into the importance of providing a seamless onboarding experience and ongoing support. Gain insights on how to ensure customers remain satisfied with the product and increase user adoption.