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CX Broadcast

Zonka Feedback

Welcome to The CX Broadcast - the podcast by Zonka Feedback that dives deep into the world of customer experience. We've got a collection of fascinating stories and discussions with CX experts from all over the planet, and we're itching to share them with you! Our lively banter and thought-provoking insights will keep you on the edge of your seat, so get ready for an experience you won't soon forget. Strap on your headphones and get started.
Episodes
How to Create an Awesome Customer Experience with the Right Mix of AI and Human Touch - The CX Broadcast with Maggie Faust, Chief Customer Officer at LorisAugust 21, 2023
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The Role of Customer Success in Driving Product AdoptionJuly 04, 2023
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Value of Customer Satisfaction in the emerging B2B Landscape - The CX Broadcast with Karthik Srivatsa, Customer Experience Consultant at CiscoJune 14, 2023
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Increasing Customer Retention in Economic Uncertainty - The CX Broadcast with Anubhav Mehrotra, Vice President - Customer Experience at Tata 1MGJune 01, 2023
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